e-commerce Archives | Be Korea-savvy
Explosive Growth in Online E-Coupon Services as Non-Face-to-Face Gifting Culture Takes Root Post-Pandemic

Explosive Growth in Online E-Coupon Services as Non-Face-to-Face Gifting Culture Takes Root Post-Pandemic

SEOUL, Oct. 3 (Korea Bizwire) –The market for online e-coupon services, which provide gift certificates in the form of barcodes, is experiencing rapid growth. This surge can be attributed to the sustained popularity of non-face-to-face gifting practices that emerged during and after the COVID-19 pandemic. The online shopping industry anticipates that the transaction value of [...]

LG H&H, CJ Cheiljedang Form Alliances After Severing Ties with Coupang

LG H&H, CJ Cheiljedang Form Alliances After Severing Ties with Coupang

SEOUL, May 16 (Korea Bizwire) — South Korean cosmetics and household goods maker LG Household & Health Care Ltd. and food manufacturer CJ Cheiljedang Corp. have formed new partnerships with other online shopping malls, following their decision to withdraw their products from the e-commerce giant Coupang Inc.’s platform due to pricing conflicts. Gmarket said Monday [...]

S. Korean E-commerce Industry Fights Hard Against Fake Products

S. Korean E-commerce Industry Fights Hard Against Fake Products

SEOUL, April 24 (Korea Bizwire) — The e-commerce industry in South Korea is actively introducing measures to prevent the sale of fake products to improve consumer trust. Lotte On, an e-commerce platform of retail giant Lotte Group, has been using an artificial intelligence (AI) 24-hour monitoring system since January to detect any suspected counterfeit products. [...]

Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

SAN MATEO, Calif., April 26 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced Freshworks CRM for e-commerce is now available in the Shopify App Store. The solution integrates directly with Shopify to provide its millions of merchants with a unified CRM that enables live conversational support, marketing and sales [...]

Freshworks Launches its First Unified CRM for E-Commerce Companies

Freshworks Launches its First Unified CRM for E-Commerce Companies

SAN MATEO, Calif., April 26 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a customer relationship management (CRM) solution with a unified customer record across conversational marketing, sales and customer support. Built for direct-to-consumer brands and digital retailers, the CRM solution empowers employees to [...]

E-Commerce Latecomers Attempt to Differentiate Themselves Through Specialized Business Models

E-Commerce Latecomers Attempt to Differentiate Themselves Through Specialized Business Models

SEOUL, Jan. 20 (Korea Bizwire) — As the dominance of the top three players — Naver Corp., Coupang Inc. and SSG.com — is solidifying in the South Korean e-commerce market, latecomers are adopting drastic differentiation and transformation strategies. Wemakeprice Inc., a local open market operator, added a special button that is connected to SSG.com to [...]